Extension Mailboxes

Your extension mailbox feature allows you to have one telephone number that’s shared by four to 20 people. Callers will hear something like ““Thank you for calling XYZ Company. To reach John Smith, press 1, Lori Smith, press 2…”.

To login to PhoneManager and WebManager, an extension user enters the main mailbox number and their personal extension password.

Extensions can receive all Outcall, Pager and Email Alerts. Extensions cannot receive faxes or Reminder Alerts, these features are available for the the main mailbox only.

Extensions cannot receive Message Light or Stutter Tone Alerts.

Click here to find out how to set up extensions.

Click here if you would like to purchase extensions.

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