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A.1
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To: Company Name
(Required Field)
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Name of company requesting Customer Service Information
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A.2
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Attention:
(Required Field)
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Name and Number provided on CSI/TI request - from "Preferred Means of Response" field (e-mail, fax, US Mail).
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A.3
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Response Identifier
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Identifies the response number assigned by the provider to relate subsequent activity.
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A.4
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Requesting LSPs Transaction Number
(Required Field)
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Identifies the Requesting Company Tracking Number to link the inquiry with the response.
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A.5
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Service Provider ID
(Required Field)
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Where the LSR should be sent?
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1
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BTN/ACCT #
(Billing Telephone Number/Account number)
(Identify as Res, Bus, or Coin)
(Required Field)
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Billed Telephone Number/Account number - Primary telephone number on account.
(BTN could be different than BTN supplied on CSIR by requesting LSP)
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2
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Billing Name
(Required Field)
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Billing Name
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3
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Billing Address
(Required Field)
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Billing Address (Address where account bills are sent).
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4
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Business or Residence Name
(If different than Billing Name)
(Required Field)
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Account Name
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5
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Service Address
(If different than Billing Name)
(Required Field)
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Service Address (Address where service is installed / working).
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6
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Feature (USOC / English) Description
(Required Field when features exist on account)
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Features (USOC / with English Description) ordered on a customer's account
(e.g., call waiting, call return, voice mail, inside wire, hunting etc.)
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7
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BTN and WTNs (Working Telephone Numbers) with vertical features
(i.e.: Hunting, Custom Calling, Voice Mail, Remote Call Forwarding, etc.)
(Required Field)
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BTN and WTNs will be listed along with the features for each number on account record.
Note: Hunting and Remote Call Forwarding Numbers (when applicable) may take longer to provide.
Remote Call Forwarding number will be provided as part of Transition Information
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8
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Current PICs (Inter/IntraLATA) including PIC Freeze / Restrictions
(Required Field)
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9
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Options - (i.e.: 900, 700 Blocking, Toll Blocking, etc.)
(Required Field)
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10
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Service Configuration
(i.e., Resale, UNE-P, Loop and Number Portability, Number Portability only,
etc. and Circuit ID(s)/TXNU on a TN by TN basis)
(Required Field)
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See Table below: Service Configuration Values
If the Circuit ID box is checked, the Response shall provide:
1. the Circuit ID(s) (on a TN by TN basis with clear association, if possible);
2. a notation that the Circuit ID(s) is not being provided because the underlying circuit is not reusable;
3. a notation that the Circuit ID(s) is not available but the circuit(s) is reusable; or
4. a notation that the Circuit ID(s) is not available and the circuit(s) is not reusable.
Provision of the Circuit ID(s) by the NSP does not constitute a representation by the NSP that the
Circuit ID(s) are accurate or that the associated facilities are reusable. Provision of the Circuit
ID(s) by the OLSP is a representation that the Circuit ID(s) are accurate and the associated facilities are reusable.
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11
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Directory Listing Information
(Required Field)
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Directory listing information will be provided with the CSI/TI and may be as a separate document.
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12
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Line Sharing / Line Splitting (if applicable)
(Required Field)
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(Yes or No)
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13
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Data Information
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(Not defined at this point)
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Valid Values
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OBF definition
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Implied Meaning
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A
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Loop
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UNE-Loop only, LSP is NSP for switch
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B
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Loop with NP using INP
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UNE-Loop and Interim Number Portability
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C
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Number portability using INP
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Interim Number Portability (e.g. Remote Call Forward) is being used.
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D
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Facilities Based
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LSP provides end to end service (LSP is the NSP for switch and loop*)
*Loop includes loop arrangements where the loop is not migrate-able (e.g., T1, line share exists)
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E
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Resale
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Total Service Resale - LSP uses another NSP for both switch and loop.
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F
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Unbundled local switching (port)
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Switch only
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M
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Combined loop and unbundled local switching (port)
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UNE-Platform - LSP use another NSP for both switch and loop.
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